Al Fuad Exchange -UAE

Company: Al Fuad Exchange

Position: Counter Staff

 Responsibilities:
– Manage incoming and outgoing remittances through direct or third-party methods.
– Support clients by providing detailed product information and informing them about available services.
– Assist with the handling of wage disbursements and WPS file submissions.
– Carry out transactions through a single window.
– Effectively handle customer complaints and work with operations to find solutions.
– Maintain the privacy of client information.
– Support compliance oversight, especially in KYC, CDD, and EDD.
– Support WPS salary processing and manage SIF file operations.