Service and Interaction Designer 

Company: Ultimate HR Solutions

Position: Service and Interaction Designer

Education: Bachelor’s Degree or equivalent. Strong skills in collaboration and prototyping tools such as Adobe XD and Figma. Extensive knowledge of and experience with driving and applying user-centered design processes

Experience: Minimum of 7- 8 years of experience

Role: The service designer researches customer behavior and common customer responses to particular experiences, and then create new processes to improve observed issues. This includes observing customers at various touchpoints throughout the service experience, identifying problem areas through key performance indicators, and proposing changes and improvements to the service experience.

Job Location: Dubai, UAE

Duration: Full time

Industry: Telecom

Closing date: June 16, 2021